A virtual deal room is a crucial tool to share documents in a controlled manner. Its primary objective is to replace email or other software for sharing files that could expose sensitive information to unauthorised users. This can result in legal liability, so it’s crucial to examine a VDR provider’s security features thoroughly. You should look for two-factor authentication, multiple permission levels, and IP address-based access restrictions. It’s also worth looking over a VDR provider’s conformity certificates to ensure they are in compliance with the highest industry standards.
During the evaluation process, it is important to take note of the VDR provider’s user interface’s implementation. The ideal solution will be simple, easy to use and accessible to the accountant and the CFO. It should also allow flexibility in deployment options and the installation of preferred integrations. It must also be compatible with different devices and operating systems, since certain businesses have established workflows that require the same functionality when working remotely.
Another thing to consider is the level of customer support offered by the vendor. If there are any issues or issues with the software, it’s important to reach the support team via phone or live chat. It is important to know how other users rated the support on third-party review sites like Trustpilot and Software Advice. This can give a good indication of the level of support offered by the virtual deal rooms provider. It is also beneficial to read the internal reviews posted on the website of the vendor.